# Astar Portal Ledger Unstaking Problem **URL:** \ **Category:** General\ **Created:** [August 18, 2024, 7:25pm UTC](https://forum.astar.network/t/astar-portal-ledger-unstaking-problem/7181 "2024-08-18T19:25:06Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![abysva](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@abysva](https://forum.astar.network/u/abysva)\ **Post date:** [August 18, 2024, 7:25pm UTC](https://forum.astar.network/t/astar-portal-ledger-unstaking-problem/7181/1 "2024-08-18T19:25:06Z")
Hi there all, First of all, i do not know if this is the right please to raise this clarification/problem. I have staked $ASTR long time ago (before v2 to v3) and now i try. to withdraw them but i am getting error and can not do. anything. The error code is: “28160: CLA Not Supported” And to add this is not a general ledger issue because i can use it in other apps/wallets. do you have any suggestions and/or advice on the subject? thank you in advance. ---
**Author:** ![Gaius\_sama](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.astar.network/gaius_sama/32/4741_2.png) [@Gaius\_sama](https://forum.astar.network/u/Gaius_sama)\ **Post date:** [August 19, 2024, 7:39am UTC](https://forum.astar.network/t/astar-portal-ledger-unstaking-problem/7181/4 "2024-08-19T07:39:18Z")
Hello @abysva Please join the Astar Discord and open a ticket in the support channel for better assistance from the team. > **[Join the Astar Network Discord Server!](https://discord.com/invite/astarnetwork)** > > Check out the Astar Network community on Discord - hang out with 62171 other members and enjoy free voice and text chat. Your error is due to the recent Ledger update, you need to download the Polkadot Migration application and use it instead of the Astar Native application : > **[Interact with Ledger using Astar Native Accounts | Astar Docs](https://docs.astar.network/docs/build/integrations/wallets/ledger/ledger-native/#polkadot-migration-app)** > > Introduction