# Problem unlocking astar

**URL:** https://forum.astar.network/t/problem-unlocking-astar/5997
**Category:** General
**Created:** [January 28, 2024, 6:20pm UTC](https://forum.astar.network/t/problem-unlocking-astar/5997 "2024-01-28T18:20:26Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![wolf187](https://avatars.discourse-cdn.com/v4/letter/w/a87d85/32.png) [@wolf187](https://forum.astar.network/u/wolf187)
#### Post date: [January 28, 2024, 6:20pm UTC](https://forum.astar.network/t/problem-unlocking-astar/5997/1 "2024-01-28T18:20:26Z")

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I am trying to unlock my locked astar, the remaining era is 0 so i should be able to withdraw it, i use a ledger so after confirming it with my ledger, the page just keeps on infinitely loading… anyone who has had the same problem ? i also have some astar to pay the transaction … i am trying to unlock 4000 and i have another 180 to pay for the transaction… is it enough or is that the problem ?

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### Author: ![GuiGou](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.astar.network/guigou/32/1366_2.png) [@GuiGou](https://forum.astar.network/u/GuiGou)
#### Post date: [January 28, 2024, 8:37pm UTC](https://forum.astar.network/t/problem-unlocking-astar/5997/2 "2024-01-28T20:37:04Z")

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> [@wolf187](#):
>
> e remaining era is 0 so i should be able to withdraw it, i use a ledger so after confirming it with my ledger, the page just keeps on infinitely loading… anyone who has had the same problem ? i also have some astar to pay the transaction … i am trying to unlock 4000 and i have another 180 to pay for the transaction… is it enough or is that the problem ?

Did you check this toggle ?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/plasmnet/original/2X/1/1fec7b8e7951c4244a35e6658e93065236f27d45.jpeg)

Here the full documentation if needs [Ledger for Astar Native Accounts | Astar Docs](https://docs.astar.network/docs/build/integrations/wallets/ledger/ledger-native/)

Do you see the transaction in [subscan](https://astar.subscan.io/)?

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### Author: ![wolf187](https://avatars.discourse-cdn.com/v4/letter/w/a87d85/32.png) [@wolf187](https://forum.astar.network/u/wolf187)
#### Post date: [January 30, 2024, 8:58pm UTC](https://forum.astar.network/t/problem-unlocking-astar/5997/4 "2024-01-30T20:58:16Z")

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i have even tried it now on a different device … still the same thing

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### Author: ![wolf187](https://avatars.discourse-cdn.com/v4/letter/w/a87d85/32.png) [@wolf187](https://forum.astar.network/u/wolf187)
#### Post date: [January 30, 2024, 8:58pm UTC](https://forum.astar.network/t/problem-unlocking-astar/5997/5 "2024-01-30T20:58:46Z")

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yes i did, also i can not turn off ‘staking after claim’ whenever i try , i get an error ’ 1010: Invalid Transaction: Transaction has a bad signature ’