The following points have already been explained on both the forum and Discord, but I’ll restate them here for clarity:
Key Management: Emergency withdrawal requires both External Advisors and the Neemo multisig. Treasury payout address is a 2-of-3 Polkadot multisig that is not controlled solely by the Neemo team.
Liquidation: There have been no liquidations from the time of the hack until now. We’ve also been in discussions with the lending team to ensure that no liquidations occur after claims begin.
Progress: We are currently proceeding under the assumption of an acquisition. The claim contract code is nearly complete, and once the model is finalized, we will conduct an audit. Discussions are already underway with multiple auditors.
Acquisition Status: While progress is being made, we cannot make any public announcement until the deal is finalized. Buying a protocol as-is after it has been hacked is not realistic; we need to demonstrate how we can add value. This is why it’s taking time before we can share concrete updates.
I have already explained the situation, including key management, on both the forum and Discord and reply back to referendum. However, if this was due to a lack of communication, I would kindly ask the user of aEjW6Jv1sjTU77qr3sBcaH6zFsa45tERLPdpmbW3k8wQRq2 to please reach out to me directly — either via DM, ticket, or any other preferred channel.
Good afternoon. Correct me if I’m wrong. The voting system is only for Astar holders, right? If so, that voting wouldn’t make sense either, because you can have Astar and not have any of the Nemo protocol. On the other hand, there are also the case of many Nsastar or Nreth holders who don’t have Astar and can’t vote, as is my case, for example.
We ask our users to withdraw any nsASTR and nrETH from DEX liquidity, lending, and other DeFi protocols. This includes all positions where these tokens are used as LP, collateral and borrow. ※ We have requested Sake and UntitledBank urgently to open their pools so that users can withdraw nsASTR and repay ASTR.
We will announce immediately once these pools are open as well. Once the ASTR recieved, audit is complete and the contracts are prepared, we will begin the reimbursement process immediately.
Please note: You may see alerts in MetaMask or other wallets when interacting with nsASTR/nrETH. These are expected, and there is no security issue now.
Your withdrawal will ensure a smooth and efficient reimbursement process. Thank you for your cooperation.
Good morning. Thank you for all the work and information. I wanted to ask if you could speak with Sonex, as I can’t withdraw liquidity from my LP and they aren’t responding. Thank you.
We’ve received the preliminary audit report and fixed the noted issues now. There were no critical, high, or medium findings. We still need a bit more time for fixes, testing, UI dev, and coordination with partners. Action Required (DeFi Withdrawals)
Please withdraw any nsASTR / nrETH from DEX liquidity, lending, and other DeFi protocols as previously announced.
Sake: The pool will open when the claim page launches.,
UntitledBank: Please withdraw nsASTR only. We do not recommend to repay ASTR at this time due to the high borrow rate. We’re discussing mitigation measures.,
※ Vault users will be able to redeem ASTR from the contract. No need to do anything before the claim contract is live. We’re preparing to avoid mistakes and will open claims soon. Thank you for your patience and cooperation.
Good afternoon. Thank you for your work. Sake and Untitled Bank are always mentioned, but not Sonex. I have an LP from NSASTR and another from NRETH, and it won’t let me withdraw the liquidity from the LP. Have you spoken with Sonex about this matter? I’ve sent them a message, but they haven’t responded.
We sincerely apologize for the long delay and thank you for your patience. The claim page for nsASTR / nrETH reimbursement is now live for everyone. Please claim from the following link: https://app.neemo.finance/withdraw/astar For DeFi users
Please withdraw your nsASTR / nrETH from DEX liquidity pools, lending and any Defi protocols.,
Once in your wallet, you can proceed directly to the claim page and burn your tokens to receive ASTR or ETH immediately.,
Regarding UntitledBank The UI of UntitledBank is currently closed. You can still withdraw via Blockscout by interacting directly with the contract.
Enter ID 7 Set the asset to the amount of nsASTR you want to withdraw multiplied by 10^18 from the 10^18 button
Provide the address where you want to receive the nsASTR.,
※ We are actively discussing mitigation measures for users who borrowed ASTR with the UntitledBank team. We know this process has taken longer than expected, and we are deeply sorry for the stress caused. Thank you again for standing with us through this difficult time. With your cooperation, the reimbursement process can now begin swiftly.